Terms of Service

About these terms

These terms apply when you use this website or place an order with Cross Design. Cross Design is a family-owned surfboard factory at 2/14 Nuban St, Currumbin Waters QLD 4223, Australia.

Made to order

Each board is hand-crafted and made to order, and our clothing is made to order for you. How custom board orders work is set out in our Custom Orders terms.

Prices and payment

Prices are shown in Australian dollars. GST (Goods and Services Tax) is included where applicable. Board pages show a starting price, and the options you choose can change the price of your board.

The payment methods available to you are shown at checkout.

Delivery

Delivery, shipping costs and insurance are covered in our Shipping Policy.

Returns and faults

Returns, refunds and faults are covered in our Refund Policy.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes those rights.

Repairs and quotes

Repair quotes are free. Send us a photo or drop into the factory during opening hours.

Website content

The words, photos, films and designs on this website belong to Cross Design or to the people who made them for us. Please ask before reusing them.

Liability

Governing law

These terms are governed by the laws of Queensland, Australia.

Changes to these terms

We may update these terms from time to time. The current version is always on this page.

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