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Service Area: Gold Coast & Tweed

One factory, at 2/14 Nuban St in Currumbin Waters on the southern Gold Coast. Most of our customers live or surf between Burleigh and Kingscliff, and the hinterland behind. Boards come to us; Joe does the work here, then you collect it. Further away? Start with photos.

Inside the Cross Design factory at Currumbin Waters, a customer saying hello to Marley the shop dog, boards along the wall
Inside the factory. Marley says hello.

Where our customers come from

Drive times are approximate: by car, outside peak traffic, from the factory at 2/14 Nuban St. Holiday traffic on the highway can add a lot.

Next door

  • Currumbin WatersHere
  • Currumbinabout 5 min
  • Elanoraabout 5 min
  • Tugunabout 5 min
  • Palm Beachabout 10 min

Southern Gold Coast

  • Tallebudgeraabout 10 min
  • Coolangatta and Kirraabout 10 to 15 min
  • Burleigh Headsabout 15 min
  • Mudgeerabaabout 20 min

Tweed and northern NSW

  • Tweed Headsabout 10 to 15 min
  • Banora Pointabout 15 to 20 min
  • Kingscliffabout 25 min

Hinterland and further

  • Currumbin Valleyabout 15 to 20 min
  • Tallebudgera Valleyabout 20 min
  • Surfers Paradiseabout 25 to 30 min
  • Anywhere elsephotos first

Bring it to the factory

  1. Walk in

    Come by in shop hours: Monday to Friday 9am to 4:30pm, Saturday 9am to 12pm. Look for the A-frame sign that says Surf Repairs.

  2. Talk it through

    Show Joe the damage and get a straight answer on what it needs. You deal with the person doing the work.

  3. Collect

    Pick it up from the same door, Monday to Saturday in shop hours. Questions about timing? Text or call any time.

Drone view of a boat towing a wake across a green river past a mangrove bank
Coast, creeks and rivers

Start with photos

A close-up photo of a cracked tail across the stringer, the kind of photo that gets a quick quote

Repairs and restorations

Joe quotes from photos, so distance does not matter for the first step. Send close-ups of the damage and one shot of the whole board or craft, and ask about getting it to the factory.

A customer unwrapping his new yellow custom board on the street

Custom boards, shipped

Custom boards are made to order in 4 to 6 weeks. Delivery to NSW and VIC is about $80, standard rates apply elsewhere in Australia, and international shipping is quoted per board. Insurance can be arranged.

The bright entrance of the Cross Design factory with a framed photo and plants

Talk first

Not sure where to start? Contact us 24/7, 7 days a week, by text, call or email. Custom surfboard consultations are free.

Service area FAQ

More answers in the FAQ.

Where is Cross Design?
Our factory is at 2/14 Nuban St, Currumbin Waters QLD 4223, on the southern Gold Coast. Look for the A-frame sign that says Surf Repairs.
Which areas do you cover?
Anyone who can get a board to Currumbin Waters. Most customers come from the southern Gold Coast (Currumbin, Elanora, Tugun, Palm Beach, Burleigh, Coolangatta and Kirra, Tallebudgera, Mudgeeraba), the Tweed (Tweed Heads, Banora Point, Kingscliff) and the hinterland.
When can I drop off or pick up?
In shop hours: Monday to Friday 9am to 4:30pm and Saturday 9am to 12pm. Outside those hours you can still contact us 24/7, 7 days a week.
I live further away. Can I still get a quote?
Yes. Every repair and restoration is quoted from photos, free and with no obligation, so text them to 0422 435 689 and ask about getting the job to the factory.
Do you ship custom boards?
Yes. Delivery to NSW and VIC is about $80, standard rates apply elsewhere in Australia, and international shipping is quoted per board, with a discount for several boards together. See shipping and returns.
Can I pay in store?
Yes, card and cash are accepted in store. See payments.

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