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Policies

Custom Orders

How a custom order works

Every board is made to order around your height, weight and ability, after a free consultation with Joe. To start one, call or text Joe on 0422 435 689, or drop into the factory at 2/14 Nuban St, Currumbin Waters.

You choose the outline, then the details: colours, resin swirls, inlays and a matt or gloss finish.

Start a custom order

Timing

As each board is hand-crafted, delivery times are 4 to 6 weeks from the date of purchase.

What comes with your board

Every board comes with grub screws and a leash rope.

Price

Board pages show a starting price in Australian dollars. The options you choose can change the price of your board.

Changes and cancellations

Because each board is shaped for one person, please talk to Joe as early as you can if you need to change your order.

Delivery and pick up

Delivery, shipping costs and insurance are covered in our Shipping Policy.

If something is not right

Custom boards are covered by the same guarantees as everything else we make. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. See our Refund Policy.

Contact

Cross Design
2/14 Nuban St, Currumbin Waters QLD 4223, Australia
contact@crossdesign.online
0422 435 689