Shipping Policy

Made to order

As each board is hand-crafted, delivery times are 4 to 6 weeks from the date of purchase. Every board comes with grub screws and a leash rope.

Clothing is made to order.

Within Australia

For delivery charges within Australia, standard rates apply.

Each surfboard delivery is confirmed prior to dispatch. Delivery to NSW and VIC is approximately $80.00.

International

Our international shipping costs are calculated based on the delivery of your board from our Delivery Station in Palm Beach, Queensland, Australia.

All international shipping charges include:

• Export documentation and clearance
• Airfreight charges
• Airline fuel, security, documentation and handling charges
• Airport charges at destination
• Customs clearance at destination

Please note that shipping charges do not include any additional local import duties and taxes.

We can offer a discounted rate for multiple boards being shipped together. Please contact us to arrange a specific quote.

GST (Goods and Services Tax) is included where applicable.

Clothing

Clothing is available for shipment in Australia and New Zealand only. For anywhere else, please contact us.

Pick up from the factory

The factory is at 2/14 Nuban St, Currumbin Waters, open Monday to Friday 9am to 4:30pm and Saturday 9am to 12pm.

Shipping insurance

Insurance is not included in the price of shipping but can be arranged.

Damage

If your board arrives damaged in transit, contact us as soon as you can with photos of the board and the packaging, and we will put it right with a repair or a replacement, as the Australian Consumer Law requires.

However, in the incredibly rare circumstance that your board arrives with a manufacturing fault, we will arrange return delivery and either rectify the fault or replace the board. See our Refund Policy.

Contact