Shipping & Returns
The Answers You Need
For delivery charges within Australia, standard rates apply.
Each delivery is confirmed prior to dispatch.
Our international shipping costs are calculated based on the delivery of your board from our Delivery Station in Palm Beach, Queensland, Australia.
All international shipping charges include:
Export documentation and clearance
Airline fuel, security, documentation and handling charges
Airport charges at destination
Customs clearance at destination
Please note that shipping charges do not include any additional local import duties and taxes.
We can offer a discounted rate for multiple boards being shipped together. Please contact us to arrange a specific quote.
GST (Goods and Services Tax) is included where applicable.
Insurance is not included in the price of shipping but can be arranged / Contact Us
No recovery can be made for any damage in transit unless covered by insurance.
However, in the incredibly rare circumstance that your board arrives with a manufacturing fault, we will arrange return delivery and either rectify the fault or replace the board.