FAQ

The Answers You Need

Yes, we ship worldwide. Please visit our Shipping page here for more information.

Do you provide International delivery?

As each board is handcrafted, please allow 4-6 weeks from the date of purchase for custom orders to be completed and delivered to you.

How long does a custom board take to make?

Yes, all our prices are quoted in $AUD. To convert to your local currency please visit www.xe.com

Are your prices quoted in Australian Dollars?

For more details regarding Australian and International freight pricing please click here.

How much is Freight?

In the incredibly rare circumstance that your board arrives with a fault, we will arrange a return and ship a replacement to you for free. We do not accept change of mind as each board is crafted with the individual buyer specifications. We are not responsible for damages unless you have pre-purchased shipping insurance at initial purchase. Please contact us immediately at contact@crossdesign.online to lodge a return.

What is your returns policy?

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